EXCHANGE POLICY

EXCHANGES ONLY - NO REFUNDS

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange. No exchanges on Sale Items and Gift Promotions.

Damages and Issues
Please inspect your order when received and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

 To be eligible for an exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start for your exchange you can contact us at gabzloveheart@gmail.com. If your return is accepted, Items sent back to us without first requesting a return will not be accepted.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for your new item. 

We here at GABZ LOVE HEART only hope that you are happy and satisfied with your beautiful Love Heart Jewellery purchase or gift and that it meets all your expectations.